Virtual Lactation Visits Now Covered for Anthem/BCBS Families
We're thrilled to share some exciting news with our Bonnie Knows Breast community!
Bonnie Knows Breast has been approved to participate in a pilot program with Wildflower Health, making it possible for eligible Anthem / Blue Cross Blue Shield (BCBS) members to receive covered virtual lactation and feeding support from the comfort of home.
Whether you're pregnant, navigating the newborn stage, returning to work, or simply looking for guidance on your feeding journey, virtual support can provide the reassurance and personalized care you need.
With this new coverage option, eligible families may receive two prenatal visit and six postpartum virtual visits.
How to Get Started
The enrollment process is simple and only takes a few minutes.
Step 1: Verify Your Coverage
Start by checking your eligibility through Wildflower Health: https://portal.wildflowerhealth.net/affiliate-care/cda33c2
Step 2: Enroll in the Anthem Building Healthy Families Program
After verifying coverage, enroll in the Anthem Building Healthy Families (BHF) program: https://wfh.wildflowerhealth.com/anthembuildinghealthyfamilies
Step 3: Book Your Virtual Appointment.
Once you're enrolled, we'll be notified of your coverage status within one business day. If approved, you'll have access to covered virtual visits. You don't have to wait to secure your spot—you can schedule your appointment right away here: https://bonnieknowsbreast.intakeq.com/booking?categoryId=636ea750-d939-4aa6-8c35-f6bf814624d3
Is a Virtual Visit Right for You?
Virtual appointments are a wonderful option for many feeding concerns and routine support needs. They offer convenience, flexibility, and access to expert care without leaving home.
That said, some situations are best addressed with hands-on, in-person support. Every family and every feeding journey is unique.
If you're unsure whether a virtual or in-person visit would be most beneficial, we're here to help. Reach out to our team, and we'll guide you toward the option that best fits your needs.
When should I schedule a visit?
If you are pregnant, let’s go ahead and get you verified for coverage and book your first prenatal visit.
If you have already delivered, we love to see people in the first week postpartum! Many times this may need to be an in-person visit then we can move to some telehealth as you need less hands-on help.
We're Here for You
Having access to professional lactation support virtually can make all the difference during important moments.
If it's been a while since we've connected, now is the perfect time to schedule:
A breastfeeding check-in
A milestone feeding visit
Pumping support
Bottle-feeding guidance
Weaning discussions
Returning-to-work planning
General infant feeding questions and concerns
At Bonnie Knows Breast, our mission has always been to provide compassionate, evidence-based support for families wherever they are in their feeding journey. We're excited that this new partnership with Wildflower Health allows us to expand access to care for Anthem/BCBS members and make support more affordable for more families.
We look forward to connecting with you soon. If you have any questions about eligibility, enrollment, or scheduling, don't hesitate to send us a message. We're happy to help every step of the way.
Our office is located in Louisville, KY and we serve Louisville, Southern Indiana and the surrounding counties. Home visits, office visits and telehealth are available.